Returns Policy

Thank you for shopping at Serendipity Gifts.

If you are not entirely happy with your purchase and you’re looking to return or exchange your order for whatever reason, we’re here to help!

We offer free returns or exchanges within 30 days of receiving your order.

You can return your product for store credita different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

Simply Whatsapp us and explain the issue and we will gladly assist.

Return pick ups normally occur within a week of request.

If you have any queries contact us.